Privacy Policy | 1bet Official Casino Philippines

This Privacy Policy explains how 1bet collects, uses, and protects the personal information of our users in the Philippines. By registering an account or using our platform, you agree to the practices described in this document.

This policy applies exclusively to the services provided on this website. It does not apply to any third-party websites, external links, or separate platforms you may visit after leaving our site; those entities have their own independent privacy policies.

We collect only the information necessary to provide a secure and legal gambling environment. This includes:

Information is gathered through three primary channels:

• Directly from you: When you fill out the registration form, upload KYC documents, or contact support.
• Automatically: Through cookies and server logs while you navigate and interact with the site.
• Partner Providers: From our partner service providers, such as identity verification services or payment processors, to validate the information you provide.

Your data is used for the following legitimate purposes:

• Account Management: Creating and maintaining your profile and ensuring secure access.
• Financial Transactions: Processing your deposits and withdrawals accurately and securely.
• Compliance: Verifying that you are of legal gaming age (18+) and reside in a permitted jurisdiction.
• Security: Detecting and preventing fraud, money laundering, and the creation of multiple accounts.
• Personalization: Tailoring your experience and the content displayed based on your preferences.
• Legal Obligations: Meeting all reporting and operational requirements for gambling operators in the Philippines.
• Marketing: Sending promotional offers, but only if you have explicitly opted in.

We do not sell your personal data to third parties. We only share information in the following circumstances:

• Service Providers: With our partner payment providers, identity verification services, and technical infrastructure hosts who facilitate the platform's operation.
• Legal Requirements: When required by law to disclose information to relevant regulatory or law enforcement authorities.
• Fraud Prevention: With specialized agencies focused on detecting illicit activities and protecting the gaming community.

We implement robust security measures to keep your data safe:

• Encryption: All sensitive data is encrypted during transit using industry-standard secure protocols.
• Access Control: Internal access to personal data is strictly limited to employees who require it for their specific job functions.
• Isolation: Payment data is handled through secure, isolated systems to prevent unauthorized access.
• Continuous Monitoring: We regularly monitor our systems for vulnerabilities to ensure the integrity of your information.

We use cookies to remember your preferences, keep you logged in, and analyze site traffic to improve user experience. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

You have several rights regarding your personal data. You can exercise these by contacting our support team via the channels available on this site:

Important Note: Please be aware that even after an account is closed or a deletion request is made, we are legally required to retain certain records (such as transaction history and identity data) to comply with gambling regulations and anti-money laundering rules in the Philippines.

We store your personal information for as long as your account remains active. Once an account is closed, we retain specific data only for the timeframe required by applicable law in the Philippines to satisfy legal, auditing, and regulatory obligations.

Our services are strictly restricted to individuals aged 18 years and older. We use age verification processes to enforce this rule.

If we discover that a minor has created an account, that account will be closed immediately, and any funds remaining will be handled in accordance with legal requirements. Parents or guardians who become aware of a minor using our platform should report the account to us immediately via our Support page.

To provide our services, some of our technical and service providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and that the providers maintain a level of protection consistent with our privacy standards.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed about how we manage your information.

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to our dedicated team. You can contact us through the official channels listed on our Support Page.